top of page
Frequently asked questions
General Questions
Not sure which options fits your space best? The ClassicOur most flexible option, designed for smaller entryways and cozy porches. Layered with seasonal accents like mums or hay, The Petite creates a warm, finished look without overwhelming the space.The StatementOur go-to favorite for most porches. The Statement delivers a fuller, more layered fall look and works especially well on wide porches, tiered steps, and entryways with multiple levels or landings.Still not sure? Contact us with a photo of your porch and we can make a recommendation.
No, as long as Porch & Pumpkin has access to the property we are good to go!
We currently serve Virginia Beach, Chesapeake, Norfolk, and surrounding Hampton Roads areas. If you’re located outside our standard service area, contact us—we’re happy to see if we can accommodate your installation. Additional travel fees may apply based on location.
Most of our pumpkins last 6–8 weeks, sometimes longer with cool, dry weather. If you would like the pumpkins to last through Thanksgiving, we recommend selecting a later week for delivery.
A little care goes a long way! Because pumpkins are natural and perishable, weather, placement, and handling will influence how long your display lasts. We clean each pumpkin before installation to help extend its freshness. At home, you can help keep your display looking its best by lightly spraying pumpkins with a solution of 1 tablespoon of bleach per gallon of water to help prevent mold.Keep an eye out for squirrels, insects, soft spots, or mold, and remove any affected pumpkins promptly. Please help children and pets avoid disturbing the display, and do not sit or stand on the pumpkins. If you plan to carve any of your pumpkins, we recommend waiting until 3–4 days before removal so they stay fresh and beautiful for as long as possible.
Yes! We offer a removal service for an additional fee. You can purchase this service from the package options during check out. The pumpkins will either be donated to a community farm for animal feed or composted.
Due to the seasonal and natural nature of our installations, we’re unable to replace or exchange pumpkins after installation. If you have a concern about your display, please contact us and we’ll be happy to discuss it with you.
Every set up is a little different! Pumpkin shapes and colors vary and every home, porch, and entryway has its own unique layout. We tailor each installation to the space while staying true to the overall look and feel of your chosen package.
Once the install is complete, ongoing maintenance such as watering, repositioning, weather wear or accidental damage is the responsibility of the homeowner. Fresh products naturally deteriorate over time.
We do not, but there is a product we can recommend if needed. A safe and easy way to protect your pumpkins is to sprinkle cayenne pepper on/around your display. Use caution if you have pets or small children.
No, we are happy to build your display in a preferred location - front porch, backyard, along the driveway, etc. Be sure to contact us
Yes! We style select business entryways, storefronts, offices, and commercial spaces. Because every property is different, commercial installations are quoted individually based on the size of the space, desired look, and installation needs. Contact us to discuss your space and we’ll create a seasonal setup that fits your business.
Yes! Custom designs are available for clients looking for something beyond our standard packages. We can tailor the size, color palette, pumpkin mix, and overall styling to better suit your home, entryway, or business. Custom installations are quoted individually based on the scope of the design.
Absolutely - we love a good fall moment. Let us know your date and we'll determine if a package or custom set up is best.
Unless you ask otherwise in writing, we may photograph completed installs for our portfolio and social media. Addresses and identifying details will be omitted or blurred.
All sales are final. We’re unable to offer refunds or credits.
bottom of page
